Shipping & Delivery
Your order is our top priority and will be en route at the earliest possible opportunity.
Once you place an order, you will receive an order confirmation to the e-mail address provided at checkout. Please allow 1-3 business days for your order to be dispatched.
Shipping destinations & delivery times:
- Domestic Shipping
Estimated delivery time in Poland: 1-2 business days
- EU shipping
Estimated delivery time in the EU (except Poland): 2-4 business days
Please note that delivery times are provided as a guideline and do not take into account local disruptions. If you have any questions about your order, please don't hesitate to get in touch with our team at contact@themizuri.com
What are the shipping costs?
Shipping fees vary depending on the destination country, the weight of your package, and the selected carrier. Your shipping cost will be displayed at checkout.
What delivery options do you offer?
We utilize different shipping partners, depending on the size of your order and destination country. Relevant shipping methods will be available to you at checkout.
What happens if I do not collect my parcel?
In the event that your products are returned to us due to a pick-up/collection failure, we will charge a fee equal to the return costs incurred by the carrier. The fee will be deducted from your refund.
Taxes & Duties
All international packages may be subject to import taxes, duties and/or other custom fees. Please note that these fees are the sole responsibility of the recipient. If a shipment is refused and returned, you will be responsible for any import taxes, customs charges and return shipping costs.
Detailed information on shipping and delivery can be found in our Terms and Conditions.
In case of doubt, please e-mail us at: contact@themizuri.com